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Conflict Resolution

What to Do When You Can’t Let Go of the Little Things

I recently had a discovery call with a client (who is also a lawyer) that ended with him wanting to work with me.  After sending him my contract, he replied in a scathing email that he no longer wanted to work with me and his reasons centered around my lack of an air-tight contract.  Now, evading a…

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How to Resolve Work Conflict in Your Favor

When something goes “wrong” in an organization, at home, while driving, etc., the first response tends to be, “whose fault is it?” There’s a fundamental error to this instinctual first response.  Once we move to finding fault and point the finger, we focus on uncovering what’s wrong with our antagonist.  We lash out at them, ponder how…

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